Overview
MealTrack.me (“MealTrack.me”, “we”, “us”, or “our”) provides nutrition tracking tools that help you monitor and understand your dietary habits. These Terms & Conditions (“Terms”) govern your access to and use of MealTrack.me's web and mobile services (collectively, the “Services”). By accessing or using the Services you agree to be bound by these Terms and our Privacy Policy below. If you do not agree, please discontinue use of the Services.
Eligibility & Account Responsibilities
- You must be at least 16 years old to create an account with MealTrack.me.
- You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.
- You agree to provide accurate information and to update it as needed to keep it complete and current.
Acceptable Use
You agree not to misuse the Services or help anyone else to do so. In particular you must not:
- Attempt to access another user's account without their permission.
- Use the Services for unlawful, harmful, or fraudulent activities.
- Upload malicious code, interfere with the integrity or performance of the Services, or attempt to circumvent security features.
- Reverse engineer, decompile, or otherwise attempt to derive source code for any portion of the Services.
Subscriptions & Billing
Certain features may require a paid subscription. When you subscribe you authorise us (and our third-party payment processor) to charge you for the applicable fees. Subscription terms are disclosed during checkout and renewal occurs automatically until cancelled. You can manage or cancel your subscription from the account settings page. Fees are non-refundable except where required by law.
Health Disclaimer
MealTrack.me provides informational tools and is not a medical device. We do not provide medical advice, diagnoses, or treatment. Always consult a qualified healthcare professional before making dietary changes or relying on the data presented by the Services.
Privacy Policy (GDPR)
We respect your privacy and process personal data in accordance with the General Data Protection Regulation (“GDPR”) and other applicable laws. This Privacy Policy explains how we collect, use, store, and protect your information.
Data Controller
MealTrack.me is the data controller responsible for your personal data. You may contact us at support@mealtrack.me for questions about this policy or to exercise your rights.
Personal Data We Collect
- Account information such as your name, email address, and password.
- Profile and nutrition data that you record while using the Services.
- Technical data including IP address, device identifiers, and usage logs needed to operate and secure the Services.
How We Use Your Data
- To provide, maintain, and improve the Services.
- To personalise your experience, including nutrition recommendations and progress insights.
- To communicate with you about your account, security updates, product changes, and support requests.
- To meet legal obligations, resolve disputes, and enforce our agreements.
Cookies & Local Storage
MealTrack.me uses only essential cookies and local storage required for login and app functionality. We do not use advertising cookies or analytics cookies.
Legal Bases for Processing
We process personal data on the legal bases of contract performance (to deliver the Services), legitimate interests (such as security and product improvement), and consent where required (for optional communications or integrations).
Data Sharing & Transfers
We may share data with trusted service providers who assist in operating the Services (for example, hosting, analytics, and payment processing). These partners are bound by contractual obligations to safeguard your data and only process it according to our instructions. When data is transferred outside the European Economic Area we rely on appropriate safeguards such as Standard Contractual Clauses.
Data Retention
We retain personal data for as long as you have an active account or as needed to provide the Services. We may retain limited information after account closure to comply with legal obligations, prevent fraud, or resolve disputes.
Your Rights
If you are located in the European Union or the United Kingdom you have rights under GDPR, including the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability. You may also object to processing based on legitimate interests and lodge a complaint with your local supervisory authority. To exercise any rights please email support@mealtrack.me.
Security
We implement technical and organisational measures designed to protect your personal data, including encryption at rest and in transit, role-based access controls, and routine security monitoring. No system is completely secure, so please contact us immediately if you suspect unauthorised access to your account.
Children's Privacy
MealTrack.me is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data about a child please contact us so that we can delete it.
International Users
By using the Services you acknowledge that your information may be processed in countries where we and our service providers operate. We take steps to ensure cross-border transfers include appropriate protections consistent with applicable privacy laws.
Changes to These Terms
We may update these Terms and the Privacy Policy from time to time. When we make material changes we will post the updated version on this page and update the “Last updated” date above. Continued use of the Services after the changes become effective constitutes acceptance of the revised Terms.
Contact Us
If you have questions about these Terms or our privacy practices, contact us at support@mealtrack.me. Our privacy team monitors this inbox and will respond as soon as possible.